972-744-4801

If you are in individual of integrity with a passion to be of service to others looking to be part of a Higher Caliber team check for on-line job postings now

This exciting profession provides the personal gratification of helping others while enjoying a strong sense of accomplishment, including:

• Processing requests for Police, Fire and Medical Services
• Dispatching Public Safety Units
• Preparing reports
• Maintaining vital public safety documentation and files

For experienced Telecommunicators, learn about our Lateral Entry Program.

Basic Job Requirements: 

• High School Diploma or GED
• Type 45 WPM
• Able to work as part of a team
• Multi-tasking & people skills essential 
• Able to follow instructions, prioritize appropriately and make good decisions
• Able to communicate effectively in English (verbally & written)
• Hearing within normal range
• Available to work any shift (weekends, days/nights, holidays)

Extensive Training Program on all positions in the Communications Center to include: 

• TCOLE Telecommunication License
• TCIC/NCIC Basic Certification
• NAEMD Advanced Medical Priority Dispatch Certification
• Basic CPR Certification

Salary & Benefits: 

• Competitive Salary
• Tuition Reimbursement
• Language Proficiency Pay
• TMRS Retirement Plan
• Deferred Compensation
• Medical & Dental Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Longevity

Richardson is a Municipal Emergency Communications District. Our emergency Communication Center operates 24x7x365 and answers over 240,000 calls from citizens a year.  We capture essential information to successfully process requests for Police, Fire and Medical Service and dispatch responders within the city limits of Richardson.